RE:

Hi

Thank you for the quickly delivery to my office.
When I view the order. I immediately saw that
something was wrong with it, and when I opened it, the product was unfortunately
broken.
I made a picture so that you can see what I have received.
I am a regular customer, and I regularly order from your shop.
Hope we can solve this small problem in a professional way.

Sincerely
Shela Pellegrino

“Sent from my iPhone”